melyon88 Privacy Policy

This Privacy Policy ("Policy") describes how melyon88 ("melyon88," "we," "us," or "our") collects, processes, stores, and protects the personal information of individuals ("you," "your," or "Player") who access or use the melyon88 online gaming platform, including our website at melyon88.vip and any associated mobile applications or services.

melyon88 is committed to upholding the privacy rights of all Filipino players and operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account with melyon88 or otherwise using our platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the melyon88 platform.

This Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

For the purposes of the Philippine Data Privacy Act of 2012, melyon88 acts as the Personal Information Controller (PIC) in respect of the personal data collected through the melyon88 platform. As PIC, melyon88 determines the purposes and means of processing your personal information.

Where melyon88 engages third-party service providers to process personal data on its behalf (for example, payment processors, identity verification providers, or customer support platforms), those third parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with melyon88's instructions and this Policy.

melyon88 collects the following categories of personal data from players and platform users:

melyon88 does not collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance purposes. We do not collect racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation.

melyon88 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the melyon88 platform, including through cookies, web beacons, log files, and similar tracking technologies (see Section 10).
• Third-party sources: Identity verification data from KYC/AML service providers; fraud detection signals from payment processors; publicly available information used to verify your identity or comply with legal obligations.

melyon88 will always inform you at the point of collection what data is being collected and for what purpose. You will not be required to provide personal data beyond what is necessary for the specific purpose stated.

melyon88 processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your melyon88 account; verifying your identity; processing login and authentication.
• Service delivery: Enabling you to access and play games on the melyon88 platform; processing deposits and withdrawals; managing bonuses and promotions.
• Regulatory compliance: Fulfilling our obligations under Philippine law, including KYC/AML requirements, age verification (21+), and reporting obligations to PAGCOR and other competent authorities.
• Responsible gaming: Monitoring gaming activity to identify potential problem gambling behavior; administering self-exclusion, deposit limits, and other responsible gaming tools.
• Customer support: Responding to your inquiries, resolving disputes, and providing technical assistance.
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent transactions, unauthorized account access, and other illegal activity.
• Platform improvement: Analyzing usage patterns and technical performance data to improve the melyon88 platform, fix bugs, and enhance the player experience.
• Marketing communications: Sending you promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time.

melyon88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.

melyon88 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given clear, informed, and freely given consent to the processing of your personal data for a specific purpose (e.g., marketing communications, optional profile features).
• Contractual necessity: Where processing is necessary to perform the contract between you and melyon88 — specifically, to provide you with access to the gaming platform, process your transactions, and manage your account.
• Legal obligation: Where processing is required to comply with a legal obligation applicable to melyon88, including KYC/AML regulations, PAGCOR reporting requirements, and the Philippine Data Privacy Act itself.
• Legitimate interests: Where processing is necessary for the legitimate interests of melyon88 or a third party, provided those interests are not overridden by your rights and interests — for example, fraud prevention, platform security, and responsible gaming monitoring.

melyon88 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya/Maya, and Philippine banking partners — to process your deposits and withdrawals. These providers receive only the minimum data necessary to complete the transaction.
• Identity verification providers: Third-party KYC/AML service providers engaged to verify your identity and comply with Philippine regulatory requirements.
• Game content providers: Software providers whose games are hosted on the melyon88 platform may receive anonymized or pseudonymized gaming data for technical and audit purposes.
• Customer support platforms: Third-party tools used to manage support tickets and live chat, subject to strict data processing agreements.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory directive.
• Law enforcement: Where melyon88 is legally required or permitted to disclose personal data in connection with a criminal investigation, court order, or other legal process.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of melyon88's assets, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

melyon88 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, melyon88 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be used to identify you.

melyon88 implements comprehensive technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the melyon88 platform.
• Encryption at rest for sensitive data stored on melyon88 servers, including financial data and identity documents.
• Access controls: Personal data is accessible only to melyon88 personnel and authorized third parties who have a legitimate need to access it. All access is logged and audited.
• Two-factor authentication (2FA) available for all player accounts to protect against unauthorized login.
• Regular security assessments including penetration testing and vulnerability scanning of the melyon88 platform.
• Incident response procedures: melyon88 maintains documented procedures for detecting, reporting, and responding to personal data breaches in accordance with NPC notification requirements.

While melyon88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials and for notifying melyon88 immediately if you suspect unauthorized access to your account.

melyon88 uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences (e.g., language, game settings) to provide a more personalized experience.
• Analytics cookies: Collect anonymized data about how players use the melyon88 platform, helping us identify areas for improvement. No personally identifiable information is collected through analytics cookies.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the melyon88 platform. Strictly necessary cookies cannot be disabled as they are essential for platform operation.

melyon88 does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external websites.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by melyon88:

• Right to be informed: The right to be informed of how your personal data is being collected and processed — which this Policy fulfils.
• Right of access: The right to request a copy of the personal data melyon88 holds about you, along with information about how it is being processed.
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data melyon88 holds about you.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to melyon88's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

The melyon88 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. melyon88 does not knowingly collect personal data from individuals under the age of 21.

If melyon88 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and forfeit any associated account balance in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that your child under 21 has registered an account with melyon88, please contact us immediately at [email protected] so that we can take appropriate action.

Some of melyon88's third-party service providers — including game content providers and certain technical infrastructure providers — may be located outside the Philippines. Where personal data is transferred to a country outside the Philippines, melyon88 ensures that appropriate safeguards are in place to protect your data, including:

• Contractual clauses that require the recipient to protect your personal data to a standard equivalent to that required under Philippine law.
• Transfers only to countries or organizations that have been assessed as providing an adequate level of data protection.
• Compliance with NPC guidelines on cross-border data transfers.

melyon88 will not transfer your personal data to any jurisdiction that does not provide adequate data protection safeguards without first obtaining your explicit consent, except where required by law.

melyon88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, melyon88 will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.

The "Last Updated" date at the top of this page will be revised whenever changes are made. We encourage you to review this Policy periodically. Your continued use of the melyon88 platform after the effective date of any amendment constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by melyon88, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent regulatory body responsible for enforcing the Philippine Data Privacy Act of 2012.